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Installation and trainingThe software package purchase includes personal technical assistance to guide you through Teowin's installation process and walk you through the set up.Once the installation is complete, a technician will show you how to access the various tools and help resources. Then you will schedule together your first online training course, during which a trainer will introduce you to the software operation.The number of training sessions included varies with the number of modules ordered. The more comprehensive your software solution is, the more training hours you will be granted.
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Maintenance and support agreementIn addition to our software, we offer an annual technical support package dedicated to the customers. The first year, this service is included in the software package purchase.Our technical department is at your disposal at any time to address your doubts regarding Teowin's operation, to solve possible malfunctions, welcome your improvements suggestions, assist you during reinstallations, or deal with any other information needs related to the software.In addition, this contract ensures you will enjoy the very last version of Teowin, as it includes all new features released during the term of the contract. A number of these new features are available via TeoService, the application enabling you to download the latest updates, such as software enhancements, market-related adjustments (for instance, a new VAT rate), or data updates (like new features in the manufacturers' catalogues). Software customisation and adaptationTeowin is a specialised software addressing all the challenges of the furniture industry. But each client has different needs, and it is sometimes necessary to customise or adapt the software.A first adaptation is included in the software package purchase in order to adapt the set up to your needs.
Gateway e 2300 video driver. Most often, you will want to customise the external forms delivered to third parties (quotes, invoices, delivery notes, etc.) or the internal workflow lists (assembly list, cut list, etc.).Some customers have a specific operating mode or unique products, and request special services meeting their particular needs. In that case, Simsa can offer custom development services, handled by Teowin developers and available only to the customer who originally requested it.
Implementation and deployment serviceAll manufacturers getting started with our Teowin tool must integrate their production system into the software.In order to facilitate this task, personal tutoring is included in the software package purchase. The tutor trains users and guides them through the data input process for optimal implementation.His purpose is to make the software operational without delay.
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In some cases, a partial implementation is preferable in the first instance to ensure early profitability.The deployment of this factory software can therefore involve several partial implementations, if part of a global strategy. This method is relevant if the factory gains productivity and efficiency at every stage of the start-up.